{"id":290,"date":"2023-12-04T15:50:07","date_gmt":"2023-12-04T05:50:07","guid":{"rendered":"https:\/\/enfonica.com\/blog\/?p=290"},"modified":"2023-12-04T15:50:09","modified_gmt":"2023-12-04T05:50:09","slug":"viewing-a-sip-trace","status":"publish","type":"post","link":"https:\/\/enfonica.com\/blog\/viewing-a-sip-trace\/","title":{"rendered":"Viewing a SIP Trace"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">SIP traces provide key information to troubleshoot SIP trunks, endpoints and other trunk-related issues. Viewing a SIP trace should be the first thing you do if a call isn&#8217;t connecting the way it should. Enfonica provides real-time call data and SIP traces for every call.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Watch this quick video on how to filter calls and view a SIP trace in the Enfonica Console.<\/p>\n\n\n\n<figure class=\"wp-block-video aligncenter\"><video autoplay controls poster=\"http:\/\/enfonica.com\/blog\/wp-content\/uploads\/2023\/11\/View-a-SIP-trace-1.png\" src=\"blob:https:\/\/enfonica.com\/d40c6cbf-4a79-4dd4-b989-7f1f88e715e7\"><\/video><figcaption>SIP traces can be found under <em>Cloud Voice<\/em> &gt; <em>Calls<\/em> in the Enfonica Console.<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">A SIP trace provides the crucial diagnostic information, including a SIP response code. There are 6 SIP response code class types. SIP response codes beginning with 1 are <em>provisional response <\/em>codes, while codes beginning with 2 to 6 are <em>final response <\/em>codes. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A provisional code is sent before a call is connected, eg. 100 for &#8220;Trying&#8221; or 180 for &#8220;Ringing&#8221;. A final code confirms whether a call was successfully connected or not, eg. 200 for &#8220;OK&#8221; or 608 for &#8220;Rejected&#8221;<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>1XX is a Provisional response<\/li><li>2XX is a Successful response<\/li><li>3XX is a Redirection responses<\/li><li>4XX is a Client Failure response<\/li><li>5XX is a Server Failure response<\/li><li>6XX is a Global Failure response<\/li><\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Enfonica customers get access to call information to make testing and diagnostics easier, including visual SIP dialogs and PCAP downloads. If you&#8217;re having trouble understanding a SIP trace, the<a href=\"https:\/\/enfonica.com\/support\"> Enfonica Support<\/a> team can help.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>SIP traces provide key information to troubleshoot SIP trunks, endpoints and other trunk-related issues. Viewing a SIP trace should be the first thing you do if a call isn&#8217;t connecting&#8230;<\/p>\n","protected":false},"author":4,"featured_media":321,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48,16],"tags":[],"class_list":["post-290","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sip-trunks","category-voice"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Viewing a SIP Trace<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/enfonica.com\/blog\/viewing-a-sip-trace\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Viewing a SIP Trace\" \/>\n<meta property=\"og:description\" content=\"SIP traces provide key information to troubleshoot SIP trunks, endpoints and other trunk-related issues. Viewing a SIP trace should be the first thing you do if a call isn&#8217;t connecting...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/enfonica.com\/blog\/viewing-a-sip-trace\/\" \/>\n<meta property=\"og:site_name\" content=\"Enfonica\" \/>\n<meta property=\"article:published_time\" content=\"2023-12-04T05:50:07+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-12-04T05:50:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/enfonica.com\/blog\/wp-content\/uploads\/2023\/11\/Blog-Images-6.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1250\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Braydon Gould\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Braydon Gould\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/enfonica.com\\\/blog\\\/viewing-a-sip-trace\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/enfonica.com\\\/blog\\\/viewing-a-sip-trace\\\/\"},\"author\":{\"name\":\"Braydon Gould\",\"@id\":\"https:\\\/\\\/enfonica.com\\\/blog\\\/#\\\/schema\\\/person\\\/81fc4ed88837f7120305eface9efbefe\"},\"headline\":\"Viewing a SIP Trace\",\"datePublished\":\"2023-12-04T05:50:07+00:00\",\"dateModified\":\"2023-12-04T05:50:09+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/enfonica.com\\\/blog\\\/viewing-a-sip-trace\\\/\"},\"wordCount\":222,\"image\":{\"@id\":\"https:\\\/\\\/enfonica.com\\\/blog\\\/viewing-a-sip-trace\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/enfonica.com\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/Blog-Images-6.png\",\"articleSection\":[\"SIP Trunks\",\"Voice\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/enfonica.com\\\/blog\\\/viewing-a-sip-trace\\\/\",\"url\":\"https:\\\/\\\/enfonica.com\\\/blog\\\/viewing-a-sip-trace\\\/\",\"name\":\"Viewing a SIP Trace\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/enfonica.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/enfonica.com\\\/blog\\\/viewing-a-sip-trace\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/enfonica.com\\\/blog\\\/viewing-a-sip-trace\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/enfonica.com\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/Blog-Images-6.png\",\"datePublished\":\"2023-12-04T05:50:07+00:00\",\"dateModified\":\"2023-12-04T05:50:09+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/enfonica.com\\\/blog\\\/#\\\/schema\\\/person\\\/81fc4ed88837f7120305eface9efbefe\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/enfonica.com\\\/blog\\\/viewing-a-sip-trace\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/enfonica.com\\\/blog\\\/viewing-a-sip-trace\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/enfonica.com\\\/blog\\\/viewing-a-sip-trace\\\/#primaryimage\",\"url\":\"https:\\\/\\\/enfonica.com\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/Blog-Images-6.png\",\"contentUrl\":\"https:\\\/\\\/enfonica.com\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/Blog-Images-6.png\",\"width\":1250,\"height\":630},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/enfonica.com\\\/blog\\\/viewing-a-sip-trace\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/enfonica.com\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Viewing a SIP Trace\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/enfonica.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/enfonica.com\\\/blog\\\/\",\"name\":\"Enfonica\",\"description\":\"Our mission is to revolutionize communications technology.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/enfonica.com\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/enfonica.com\\\/blog\\\/#\\\/schema\\\/person\\\/81fc4ed88837f7120305eface9efbefe\",\"name\":\"Braydon Gould\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/ef60d8aaa84f559e9394c789ad4cf0ad6ec84b80951b3969e283f1d3ba67ae16?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/ef60d8aaa84f559e9394c789ad4cf0ad6ec84b80951b3969e283f1d3ba67ae16?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/ef60d8aaa84f559e9394c789ad4cf0ad6ec84b80951b3969e283f1d3ba67ae16?s=96&d=mm&r=g\",\"caption\":\"Braydon Gould\"},\"url\":\"https:\\\/\\\/enfonica.com\\\/blog\\\/author\\\/braydon-gould\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Viewing a SIP Trace","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/enfonica.com\/blog\/viewing-a-sip-trace\/","og_locale":"en_US","og_type":"article","og_title":"Viewing a SIP Trace","og_description":"SIP traces provide key information to troubleshoot SIP trunks, endpoints and other trunk-related issues. Viewing a SIP trace should be the first thing you do if a call isn&#8217;t connecting...","og_url":"https:\/\/enfonica.com\/blog\/viewing-a-sip-trace\/","og_site_name":"Enfonica","article_published_time":"2023-12-04T05:50:07+00:00","article_modified_time":"2023-12-04T05:50:09+00:00","og_image":[{"width":1250,"height":630,"url":"https:\/\/enfonica.com\/blog\/wp-content\/uploads\/2023\/11\/Blog-Images-6.png","type":"image\/png"}],"author":"Braydon Gould","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Braydon Gould","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/enfonica.com\/blog\/viewing-a-sip-trace\/#article","isPartOf":{"@id":"https:\/\/enfonica.com\/blog\/viewing-a-sip-trace\/"},"author":{"name":"Braydon Gould","@id":"https:\/\/enfonica.com\/blog\/#\/schema\/person\/81fc4ed88837f7120305eface9efbefe"},"headline":"Viewing a SIP Trace","datePublished":"2023-12-04T05:50:07+00:00","dateModified":"2023-12-04T05:50:09+00:00","mainEntityOfPage":{"@id":"https:\/\/enfonica.com\/blog\/viewing-a-sip-trace\/"},"wordCount":222,"image":{"@id":"https:\/\/enfonica.com\/blog\/viewing-a-sip-trace\/#primaryimage"},"thumbnailUrl":"https:\/\/enfonica.com\/blog\/wp-content\/uploads\/2023\/11\/Blog-Images-6.png","articleSection":["SIP Trunks","Voice"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/enfonica.com\/blog\/viewing-a-sip-trace\/","url":"https:\/\/enfonica.com\/blog\/viewing-a-sip-trace\/","name":"Viewing a SIP Trace","isPartOf":{"@id":"https:\/\/enfonica.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/enfonica.com\/blog\/viewing-a-sip-trace\/#primaryimage"},"image":{"@id":"https:\/\/enfonica.com\/blog\/viewing-a-sip-trace\/#primaryimage"},"thumbnailUrl":"https:\/\/enfonica.com\/blog\/wp-content\/uploads\/2023\/11\/Blog-Images-6.png","datePublished":"2023-12-04T05:50:07+00:00","dateModified":"2023-12-04T05:50:09+00:00","author":{"@id":"https:\/\/enfonica.com\/blog\/#\/schema\/person\/81fc4ed88837f7120305eface9efbefe"},"breadcrumb":{"@id":"https:\/\/enfonica.com\/blog\/viewing-a-sip-trace\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/enfonica.com\/blog\/viewing-a-sip-trace\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/enfonica.com\/blog\/viewing-a-sip-trace\/#primaryimage","url":"https:\/\/enfonica.com\/blog\/wp-content\/uploads\/2023\/11\/Blog-Images-6.png","contentUrl":"https:\/\/enfonica.com\/blog\/wp-content\/uploads\/2023\/11\/Blog-Images-6.png","width":1250,"height":630},{"@type":"BreadcrumbList","@id":"https:\/\/enfonica.com\/blog\/viewing-a-sip-trace\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/enfonica.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Viewing a SIP Trace"}]},{"@type":"WebSite","@id":"https:\/\/enfonica.com\/blog\/#website","url":"https:\/\/enfonica.com\/blog\/","name":"Enfonica","description":"Our mission is to revolutionize communications technology.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/enfonica.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/enfonica.com\/blog\/#\/schema\/person\/81fc4ed88837f7120305eface9efbefe","name":"Braydon Gould","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/ef60d8aaa84f559e9394c789ad4cf0ad6ec84b80951b3969e283f1d3ba67ae16?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/ef60d8aaa84f559e9394c789ad4cf0ad6ec84b80951b3969e283f1d3ba67ae16?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/ef60d8aaa84f559e9394c789ad4cf0ad6ec84b80951b3969e283f1d3ba67ae16?s=96&d=mm&r=g","caption":"Braydon Gould"},"url":"https:\/\/enfonica.com\/blog\/author\/braydon-gould\/"}]}},"_links":{"self":[{"href":"https:\/\/enfonica.com\/blog\/wp-json\/wp\/v2\/posts\/290","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/enfonica.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/enfonica.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/enfonica.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/enfonica.com\/blog\/wp-json\/wp\/v2\/comments?post=290"}],"version-history":[{"count":13,"href":"https:\/\/enfonica.com\/blog\/wp-json\/wp\/v2\/posts\/290\/revisions"}],"predecessor-version":[{"id":333,"href":"https:\/\/enfonica.com\/blog\/wp-json\/wp\/v2\/posts\/290\/revisions\/333"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/enfonica.com\/blog\/wp-json\/wp\/v2\/media\/321"}],"wp:attachment":[{"href":"https:\/\/enfonica.com\/blog\/wp-json\/wp\/v2\/media?parent=290"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/enfonica.com\/blog\/wp-json\/wp\/v2\/categories?post=290"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/enfonica.com\/blog\/wp-json\/wp\/v2\/tags?post=290"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}