{"id":496,"date":"2025-02-25T15:21:17","date_gmt":"2025-02-25T05:21:17","guid":{"rendered":"https:\/\/enfonica.com\/blog\/?p=496"},"modified":"2025-02-26T15:33:33","modified_gmt":"2025-02-26T05:33:33","slug":"per-user-vs-per-channel-pricing-for-teams-calling-which-saves-you-more","status":"publish","type":"post","link":"https:\/\/enfonica.com\/blog\/per-user-vs-per-channel-pricing-for-teams-calling-which-saves-you-more\/","title":{"rendered":"Per-User vs. Per-Channel Pricing for Teams Calling: Which Saves You More?"},"content":{"rendered":"\n

When it comes to enabling Microsoft Teams Phone, businesses are faced with an important pricing decision: per-user vs.<\/strong> per-channel pricing<\/strong>. While both models allow you to make and receive calls through Teams, they operate in fundamentally different ways, and choosing the right one can have a big impact on your costs.<\/p>\n\n\n\n

At Enfonica, we take a per-channel approach to Teams Calling, ensuring businesses only pay for what they use. In this post, we\u2019ll break down the key differences between per-user and per-channel pricing and help you determine which model makes the most sense for your organization.<\/p>\n\n\n\n

The problem with per-user pricing<\/h2>\n\n\n\n

Many providers charge a fixed fee per user, sometimes bundled with calls. While this sounds convenient, it quickly adds up. You\u2019re essentially paying for a phone plan for every user, even if they rarely make calls.<\/p>\n\n\n\n

For example, with 100 users at $15 per user, you\u2019re looking at $1,500 per month, whether those users make calls or not!<\/p>\n\n\n\n

The advantage of per-channel pricing<\/h2>\n\n\n\n

With Enfonica, you only pay for what you use. Instead of charging per user, we charge $10\/mth for a Teams Direct Routing channel, where a channel is a simultaneous call.<\/p>\n\n\n\n

For example, if you have 100 users but only need 10 channels (10 outgoing calls happening at once), you would only pay $100 per month + calls. A fraction of what per-user pricing would cost.<\/p>\n\n\n\n

For businesses that make many outgoing calls, Enfonica offers included call plans that provide unlimited incoming calls and include outgoing calls to Australian local, mobile, and 1800 numbers.<\/p>\n\n\n\n

Why businesses opt for per-channel pricing<\/h2>\n\n\n\n

\u2705 Cost-Effective<\/strong> \u2013 Stop paying for users who rarely make calls.
\u2705 Scalable<\/strong> \u2013 Add users freely without increasing costs.
\u2705 Flexible<\/strong> \u2013 Adjust the number of channels as your business grows.
\u2705 Transparent<\/strong> \u2013 Simple, predictable billing based on actual usage.<\/p>\n\n\n\n

Teams Direct Routing with Enfonica<\/h2>\n\n\n\n

If you\u2019re looking for a smarter, more cost-effective way to enable Teams Calling, Enfonica\u2019s per-channel pricing model ensures you only pay for what you actually use, helping you save money while keeping your team connected.<\/p>\n\n\n\n

\ud83d\udd17 Learn more about Teams Direct Routing with Enfonica<\/strong><\/a><\/p>\n\n\n\n

\ud83d\udd17 Read more on our blog: Making Phone Calls Directly in Teams<\/strong><\/a><\/p>\n\n\n\n

Want to see how much you can save? Get in touch with us today!<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

When it comes to enabling Microsoft Teams Phone, businesses are faced with an important pricing decision: per-user vs. per-channel pricing. 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