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Accessing usage data over SFTP

Accessing usage data is supported over SSH File Transfer Protocol (SFTP).

Usage data is generated daily for usage occurring on either:

  1. An individual project
  2. All projects under a billing account

The following data is available over SFTP:

To enable SFTP, contact Enfonica support.

Retention

Files available over SFTP are retained for 365 days and will subsequently be deleted. You must download and store files locally if you need to access these files for longer than this retention period.

Connecting and authenticating to SFTP

To connect over SFTP to Enfonica, use the following details.

  • Protocol: SFTP
  • Address: files.customers.enfonica.com
  • Port: 2022
  • Username: provided by Enfonica support
  • Private key: generated by you

Generating an SSH key pair

As part of the initial SFTP setup, you will need to generate an SSH key pair.

Generating an SSH key pair

Generating SSH key pairs varies based on your operating system.

Run the following command:

ssh-keygen -b 2048 -t rsa

ssh-keygen will generate two files:

  1. Your public key (ending with .pub)
  2. Your private key
  1. Download and install PuTTY.
  2. From the start menu, launch PuTTYgen.
  3. Press Generate to generate a new key pair.
  4. Press Save public key to save your public key.
  5. Press Save private key to save your private key.

Your public key is shared with Enfonica support to complete the setup of your SFTP access. You should keep your private key confidential and use it to authenticate with the Enfonica SFTP server.