About | Enfonica

Our vision

We want to make every customer interaction great.

At Enfonica, we sincerely believe that good communication can make the world a better place. This is the driving force behind our core goal - to make every customer interaction great.
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We aim to do this by giving businesses autonomy to control their telecommunications. Not just the ability to buy a phone number in real-time or make a change in an instant, but the ability to build entire communication experiences that delight customers and fulfil their needs.
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Come and see the fusion between software and telecoms with Australia’s first cloud telco. We hope to hear from you soon.

Our promises

We'll treat you well.

No nonsense

We’ll treat you well and we won’t mess you around. We’ll give you fair pricing and strive to earn your trust with every interaction.

Future proof

The programmable nature of our product means you're covered for the future. On top of this, we promise to continually evolve our product.

Secure by design

Enterprise-grade security is integrated throughout our products and our ethos. We give you true flexibility while keeping you safe.

Reliable & scalable

Our lightning fast infrastructure grows with you. Designed for high-uptime services with redundant carrier interconnects and servers across data centers.

Brisbane, our home.

Level 3, 315 Brunswick Street, Fortitude Valley QLD 4006, Australia. Get Directions

Come Join Us. We are always on the look out for talented and motivated people to join our team. Email Careers

"As a market research call centre, we need reliable and scalable telecommunications services and Enfonica has proven to be a strong partner for us. Enfonica took the time to assist us in moving from our previous provider, collaborated effectively with our other vendors and service providers, and even customised their services to better fit with our operations. Their commitment to customer support is commendable, and their promptness in procuring phone numbers from around the country has been impressive. It is such a refreshing change to deal with a nimble, knowledgeable and capable partner in telecommunications."

Michael Harding, Managing Director at Q&A Market Research Services Pty Ltd

"Enfonica’s dedicated team went above and beyond to ensure a smooth transition from our previous provider, offering an impressive level of proactive customer support that we hadn't experienced before. They took the time to provide us with custom documentation, personalised training sessions, and even worked with our other providers to help migrate our diallers. Enfonica's commitment to customer understanding and satisfaction truly sets them apart."

Michael Trigwell, Managing Director at Taverner Research Group

"In our business, the importance of reliable telecommunications cannot be understated. Enfonica has not only delivered high-quality SIP services but also proved themselves as true industry professionals. They've taken the time to share knowledge on the intricacies of Australian telecommunication networks, providing deep technical insights along with their exceptional support. They've been an invaluable resource to us."

Sam Luddon, Dialler & Reporting Analyst at The Social Research Centre