Telecommunications is constantly evolving, with new technologies making businesses question the way they communicate. Advancements in cloud computing have pushed many to transform their business model, so the question is: why hasn’t your telco? Legacy telcos are simply not keeping up, relying on outdated infrastructure that is incompatible with the latest communication requirements.
Here we provide 4 reasons why moving your services to a cloud telco will be the best thing for your business.
Only a cloud telco can connect with global exchange points where major carriers transfer traffic with each other. This connectivity guarantees a high quality, low latency service between different networks. A legacy telco relies on local and or long-distance telecommunication networks that cannot guarantee noise-free or clear connections.
Managing your telecommunications should be done in clicks and code, not by picking up the phone to call your provider. Trusting a legacy telco to complete necessary routing changes correctly and in time puts your business at risk. A cloud telco provides you with the tools to build and manage communication experiences independently and in real-time. Gone are the days of provisioning errors and delays.
It should take minutes not weeks to provision a new phone number. A cloud telco uses an intelligent software layer that allows you to provision voice and SMS-enabled phone numbers instantly. A legacy telco will have you filling out forms, lodging requests and waiting patiently for a team member to process your request.
When your business grows, your telco needs to scale and support your high-volume voice and messaging traffic. The programmable nature of a cloud telco means your business is covered for the future. A cloud telco can handle immediate change whereas a legacy telco cannot.
When your business has outgrown your telco, it’s time to say goodbye. A cloud telco will provide you with an intelligent framework that simplifies your voice and SMS communications in real-time, making it easier for your business to create, adapt and build experiences that delight your customers and fulfil their needs.