Set up numbers in seconds.
Provision voice and SMS-enabled business phone numbers Australia-wide, with clicks or with code. Set up clean and tested numbers, or bring your own number from your legacy telco to the cloud.
Quality phone numbers in the cloud.
Clean phone numbers. Our phone numbers go through a rigorous screening process, so we can verify that you won't get any unwanted calls or messages.
Global inventory. Search our growing range of phone numbers in Australia, the United Kingdom and the United States (more coming soon), and set them up with clicks or with code.
BYO phone number. Port your existing phone numbers from your legacy telco to Enfonica, with no service interruptions along the way.
Provision Australian business phone numbers instantly.
Local
Area-specific phone numbers in major towns and cities. Voice capable.
Shared-rate
The standard for national businesses. Voice capable.
Premium shared-rate
Short and memorable six-digit phone numbers for enterprise. Voice capable.
Mobile
Mobile phone numbers for calling and texting. Voice and SMS capable.
Toll-free numbers
Used to offer free-to-call services. Voice capable.
What you can do with your phone number.
Cloud Voice
Use code to build highly customisable voice calling experiences when people call your phone number.
Cloud SIP
Scalable SIP trunking with flexible pay-as-you-go pricing. Connect your infrastructure in minutes.
Cloud SMS
Use code to send SMS from, and receive SMS to, your phone number.
Flow
Visually build voice calling experiences using our drag-and-drop interface.
See what you can build with Enfonica.
Clean caller ID
Increase answer rates by monitoring your CLIs and only using phone numbers that are free from spam flags.
Failover to Cloud SIP
Even if you're still under contract with your current provider, you can use Cloud SIP as a backup or overflow solution when your primary provider can't keep up.
Connect to the PSTN
Connect your contact centre to the PSTN for high-volume incoming and outgoing calls.
Message-based onboarding
Get customers onboarded faster by using SMS to get them to enter their details.
Maximum performance
Ensure your call centre is performing at its best using the analytics data in the Enfonica Console.
Improve your customer experience
Automate incoming calls to connect your customers to the information they're looking for, rather than having them wait for an agent.
Give patients peace of mind with an FAQ chatbot
Build an SMS-based chatbot to answer questions, give patients peace of mind and reduce the load on your front-line workers.
Verify patient identity with 2FA
Securely verify patient identity using SMS codes.
Appointment management
Missed appointments are a thing of the past. Let your patients confirm appointments via SMS.
Pay-as-you-go pricing
Pay-as-you-go prices for local, mobile, 1300 and 1800 numbers, with calls billed per second. See all prices.
"As a market research call centre, we need reliable and scalable telecommunications services and Enfonica has proven to be a strong partner for us. Enfonica took the time to assist us in moving from our previous provider, collaborated effectively with our other vendors and service providers, and even customised their services to better fit with our operations. Their commitment to customer support is commendable, and their promptness in procuring phone numbers from around the country has been impressive. It is such a refreshing change to deal with a nimble, knowledgeable and capable partner in telecommunications."
Michael Harding, Managing Director at Q&A Market Research Services Pty Ltd
"Enfonica's dedicated team went above and beyond to ensure a smooth transition from our previous provider, offering an impressive level of proactive customer support that we hadn't experienced before. They took the time to provide us with custom documentation, personalised training sessions, and even worked with our other providers to help migrate our diallers. Enfonica's commitment to customer understanding and satisfaction truly sets them apart."
Michael Trigwell, Managing Director at Taverner Research Group
"In our business, the importance of reliable telecommunications cannot be understated. Enfonica has not only delivered high-quality SIP services but also proved themselves as true industry professionals. They've taken the time to share knowledge on the intricacies of Australian telecommunication networks, providing deep technical insights along with their exceptional support. They've been an invaluable resource to us."
Sam Luddon, Dialler & Reporting Analyst at The Social Research Centre
Business phone numbers in Australia: your questions answered.
What types of Australian phone numbers can I get?
Enfonica provides local numbers (02, 03, 07 and 08) for major towns and cities, 1300 shared-rate numbers, short 13 premium shared-rate numbers, 04 mobile numbers and 1800 toll-free numbers. Mobile numbers can make and receive both calls and SMS; the other number types are voice capable.
How quickly can I set up a new phone number?
In seconds. Search the number inventory in the Enfonica Console, choose a number and it's ready to use. Developers can do the same with code; see the phone numbers quickstart.
Can I keep my existing business phone number?
Yes. You can port your existing numbers from your current telco to Enfonica, and keep using them as normal until the port date. Read how phone number porting works.
Can I get phone numbers outside Australia?
Yes. As well as Australian numbers, you can search and buy phone numbers in the United Kingdom and the United States, with more countries coming soon.
What can I do with my phone number?
Route calls with Flow, our drag-and-drop call builder, connect the number to your phone system over Cloud SIP trunking, use it in Microsoft Teams with Teams Direct Routing, or build your own calling and messaging experiences with the Cloud Voice and Cloud SMS APIs.
How much does a phone number cost?
Numbers are billed monthly on pay-as-you-go pricing, with call and SMS usage charged on top. Current prices for each number type are shown in the pricing section above and on our pricing page.