Phone Numbers

Set up numbers in seconds.

Provision voice and SMS-enabled phone numbers with clicks or with code. Set up clean and tested numbers in seconds, or BYO number from your legacy telco to the cloud.

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Key features

Quality phone numbers in the cloud.

Clean phone numbers. Our phone numbers go through a rigorous screening process, so that we can verify that you won’t get any unwanted calls or messages.

Global inventory. Search our growing range of phone numbers in Australia, United Kingdom and United States (more coming soon!), and set them up with clicks or with code.

BYO phone number. Port your existing phone numbers from your legacy telco to Enfonica.

Key features

Provision Australian numbers instantly.

02, 03, 07, 08

Local

Area-specific phone numbers in major towns and cities. Voice capable.

1300

Shared-rate

The standard for national businesses. Voice capable.

13

Premium shared-rate

Short and memorable six-digit phone numbers for enterprise. Voice capable.

04

Mobile

Mobile phone numbers for calling and texting. Voice and SMS capable.

1800

Toll-free numbers

Used to offer free-to-call services. Voice capable.

Product uses

What you can do with your phone number.

Cloud Voice orb logo

Use code to build highly customizable voice calling experiences when people call your phone number.

Cloud Voice orb logo

Scalable SIP trunking with flexible pay-as-you-go pricing. Connect your infrastructure in minutes.

Cloud SMS orb logo

Use code to send SMS from and receive SMS to your phone number.

Flow orb logo

Visually build voice calling experiences using our drag-and-drop interface.

Use Cases

Unlock the full power of communication.

Clean caller ID

Insurance

Increase answer rates by monitoring your CLIs and only using phone numbers that are free from spam flags.

Failover to Cloud SIP

Insurance

Even if you’re still under contract with your current provider, you can use Cloud SIP as a backup or overflow solution when your primary provider can’t keep up.

Connect to the PSTN

Insurance

Connect your contact center to the PSTN for high-volume incoming and outgoing calls.

Message-based onboarding

Finance

Get customers onboarded faster by using SMS to get them to enter their details.

Maximum performance

Finance

Ensure your call centre is performing at its best using the analytics data through the Enfonica Console.

Improve your customer experience

Finance

Automate incoming call to connect your customers to the information they’re looking for rather than having to wait for an agent.

Give patients piece of mind with an FAQ chatbot

Healthcare

Build a SMS based chatbot to answer questions, give patients peace of mind and reduce the load of your front line workers.

Verify patient identity with 2FA

Healthcare

Securely verify patient identity using SMS codes.

Appointment management

Healthcare

Missed appointments are a thing of the past. Allow your patients to confirm appointments via SMS.

Pay-as-you-go pricing

See full pricing details

Prices in Australian dollars (AUD). Prices exclude tax.
Calls to most regions are billed to the second with a minimum call cost of half a cent. For more details on Cloud Voice billing,
click here.

"As a market research call centre, we need reliable and scalable telecommunications services and Enfonica has proven to be a strong partner for us. Enfonica took the time to assist us in moving from our previous provider, collaborated effectively with our other vendors and service providers, and even customised their services to better fit with our operations. Their commitment to customer support is commendable, and their promptness in procuring phone numbers from around the country has been impressive. It is such a refreshing change to deal with a nimble, knowledgeable and capable partner in telecommunications."

"Enfonica’s dedicated team went above and beyond to ensure a smooth transition from our previous provider, offering an impressive level of proactive customer support that we hadn't experienced before. They took the time to provide us with custom documentation, personalised training sessions, and even worked with our other providers to help migrate our diallers. Enfonica's commitment to customer understanding and satisfaction truly sets them apart."

"In our business, the importance of reliable telecommunications cannot be understated. Enfonica has not only delivered high-quality SIP services but also proved themselves as true industry professionals. They've taken the time to share knowledge on the intricacies of Australian telecommunication networks, providing deep technical insights along with their exceptional support. They've been an invaluable resource to us."