Enfonica | Cloud Telco & APIs for SMS and Voice

Phone Numbers

Set up numbers in just seconds.

Provision voice and SMS-enabled phone numbers with clicks or with code. Build new communication experiences on new numbers, or BYO number from your legacy telco to the cloud and start adding capabilities.

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Pho

Enfonica Phone Numbers user interface illustration

Cloud Voice

Take control and take your calls to the cloud.

Get autonomy over your calls. Take control and build calling experiences that delight your customers and fulfil their needs.

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Cloud SMS

Ultra-fast global SMS messaging.

Deliver and receive SMS messages from around the globe completely in the cloud using our developer SDKs.

Discover Cloud SMS

Enfonica Cloud SMS user interface illustration

Enfonica Analytics user interface illustration

Cloud SIP

Connect and secure your calls with confidence.

Scalable SIP trunking with flexible pay-as-you-go pricing. Connect your infrastructure in minutes.

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Analytics

Detailed analytics of every touchpoint.

Find the insights you need, fast. Get a better perspective and stay up-to-date with the telco data that's most important to you.

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SMS Marketing

Create and manage SMS marketing campaigns

Send SMS right out of the box. Use AI to generate creative content ideas for new marketing campaigns.

Discover SMS Marketing

Build what you want, how you want to.

Flow builder

Visually build call flows that work for your business, the way you want it, using our no-code drag-and-drop editor.

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API & Integration

Implement voice and SMS experiences using code. If you can develop for the web, you can develop for telco.

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Discover more about Enfonica Flow

Learn more about the API

Use Cases

Unlock the full power of communication.

Clean caller ID

Insurance

Increase answer rates by monitoring your CLIs and only using phone numbers that are free from spam flags.

Failover to Cloud SIP

Insurance

Even if you’re still under contract with your current provider, you can use Cloud SIP as a backup or overflow solution when your primary provider can’t keep up.

Connect to the PSTN

Insurance

Connect your contact center to the PSTN for high-volume incoming and outgoing calls.

Message-based onboarding

Finance

Get customers onboarded faster by using SMS to get them to enter their details.

Maximum performance

Finance

Ensure your call centre is performing at its best using the analytics data through the Enfonica Console.

Improve your customer experience

Finance

Automate incoming call to connect your customers to the information they’re looking for rather than having to wait for an agent.

Give patients piece of mind with an FAQ chatbot

Healthcare

Build a SMS based chatbot to answer questions, give patients peace of mind and reduce the load of your front line workers.

Verify patient identity with 2FA

Healthcare

Securely verify patient identity using SMS codes.

Appointment management

Healthcare

Missed appointments are a thing of the past. Allow your patients to confirm appointments via SMS.

"As a market research call centre, we need reliable and scalable telecommunications services and Enfonica has proven to be a strong partner for us. Enfonica took the time to assist us in moving from our previous provider, collaborated effectively with our other vendors and service providers, and even customised their services to better fit with our operations. Their commitment to customer support is commendable, and their promptness in procuring phone numbers from around the country has been impressive. It is such a refreshing change to deal with a nimble, knowledgeable and capable partner in telecommunications."

Michael Harding, Managing Director at Q&A Market Research Services Pty Ltd

"Enfonica’s dedicated team went above and beyond to ensure a smooth transition from our previous provider, offering an impressive level of proactive customer support that we hadn't experienced before. They took the time to provide us with custom documentation, personalised training sessions, and even worked with our other providers to help migrate our diallers. Enfonica's commitment to customer understanding and satisfaction truly sets them apart."

Michael Trigwell, Managing Director at Taverner Research Group

"In our business, the importance of reliable telecommunications cannot be understated. Enfonica has not only delivered high-quality SIP services but also proved themselves as true industry professionals. They've taken the time to share knowledge on the intricacies of Australian telecommunication networks, providing deep technical insights along with their exceptional support. They've been an invaluable resource to us."

Sam Luddon, Dialler & Reporting Analyst at The Social Research Centre

Build telco in the cloud with Enfonica

Communications Cloud

Phone Numbers

Cloud Voice

Cloud SIP

Cloud SMS

Flow

Analytics

SMS Marketing

Teams Direct Routing

Make every interaction great.

It's time to talk.

No-nonsense

Simplicity

Security

Speed & Stability

Set up numbers in just seconds.

Take control and take your calls to the cloud.

Ultra-fast global SMS messaging.

Connect and secure your calls with confidence.

Detailed analytics of every touchpoint.

Create and manage SMS marketing campaigns

Build what you want, how you want to.

Flow builder

API & Integration

Flow

API

Unlock the full power of communication.

Clean caller ID

Failover to Cloud SIP

Connect to the PSTN

Message-based onboarding

Maximum performance

Improve your customer experience

Give patients piece of mind with an FAQ chatbot

Verify patient identity with 2FA

Appointment management

Take control of your Telco.

Numbers

Cloud Voice

Cloud SIP

Cloud SMS

Flow

Analytics

SMS Marketing

Teams Direct Routing

Support

Enfonica blog

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Use cases

Pricing

About

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interaction great.