Teams Direct Routing: Phone calls directly in Teams

Microsoft Teams has become a powerhouse for collaboration, enabling seamless chat, meetings, and document sharing. But did you know Teams can also replace your traditional phone system? With Teams Direct Routing powered by Enfonica, your business can streamline communication while reducing costs. Here’s everything you need to know about this game-changing solution.

What is the Teams phone system?

The Teams Phone System enables users to make and receive calls directly from Microsoft Teams, eliminating the need for a traditional PBX system, handsets, and cables. It empowers employees to stay connected wherever they work, whether in the office, at home, or on the go.

Key keatures of Teams Direct Routing

Enfonica’s Teams Direct Routing takes the Teams Phone System to the next level by connecting it to the public phone network. This allows your business to use Teams to make and receive calls with your phone numbers. Here’s what makes Teams Direct Routing stand out:

  • Quick and Easy Setup:
    Get started in no time by configuring one or more Teams-enabled SIP trunks directly in the Enfonica Console, complete with dedicated FQDNs. Our detailed documentation guides you through seamlessly integrating the setup with Microsoft 365, ensuring a smooth transition.
  • Keep Your Existing Numbers:
    Transitioning to Teams doesn’t mean losing your current phone numbers. Enfonica simplifies the porting process, handling every detail to ensure your existing numbers are ready to use without interruption.
  • Instant Scalability:
    Adapt to your business’s changing needs by scaling your Teams-enabled SIP trunk in seconds. The Enfonica Console makes it easy to increase or decrease the number of simultaneous calls to match your requirements.
  • Advanced Routing Capabilities:
    Take advantage of advanced routing options to create tailored call workflows. Combine the built-in Teams IVR with Enfonica Flow to design fully customizable IVRs. Empower your team to make updates without requiring Global Admin access, ensuring maximum flexibility and efficiency.

Benefits of Teams calling with Enfonica

Switching to Teams Direct Routing offers a range of advantages that traditional phone systems simply can’t match:

  1. Unified Communications:
    By consolidating calls, messages, and meetings in one platform, you simplify workflows and boost productivity.
  2. Cost Savings:
    Unlike user-based pricing models, Enfonica charges per channel. This makes Teams calling a scalable, budget-friendly option for businesses of all sizes.
  3. Work-from-Anywhere Capability:
    Empower your employees to make and receive calls from anywhere, ensuring business continuity no matter the circumstances.

Get started with Teams Calling

By integrating your phone system with Microsoft Teams, you can reduce costs, simplify management, and provide your team with the tools they need to stay connected from anywhere. With Enfonica’s cost-effective pricing, seamless scalability, and powerful customization options, Teams Calling is the modern solution your business needs to stay competitive. Don’t let outdated phone systems hold you back – make the switch today and experience the difference of Teams Direct Routing with Enfonica.