White Label SIP Trunking Partner Program

Overview

White label SIP trunking partner program

At Enfonica, we understand the importance of reliable voice services for our partners. That's why we've created a program specifically for service providers to quickly and easily onboard with our white-labelled platform, backed by our carrier-grade network.

Telco in the cloud

Enfonica's network.

Enfonica's cloud-native infrastructure is built for high availability. We connect with multiple carriers to give you options for numbering, and to provide fault-tolerant outbound calling with auto-failover and flexible routing. Every component in our architecture runs as multiple instances across three Google Cloud zones (data centres) in Sydney, in multi-master or active/standby modes, so there's no single point of failure. Our carrier and customer SIP/RTP edge proxies are over-provisioned to absorb large spikes in traffic, and the internal services behind them auto-scale with the peak and off-peak traffic we see through the day and week. We use premium Google connectivity, so your traffic runs over Google's high-quality network to the closest handoff point.

The Enfonica network is connected to:

Our product is not just a nice frontend that configures a softswitch. It's a cloud-native telephony stack, made of dozens of APIs and microservices that configure and control calls in real time, using our programmable voice language VoiceML as the underlying technology. That gives us and our customers a great deal of control and flexibility to build and deploy telephony applications of any complexity, whether it's a simple SIP trunk, complex voice agents, or IVRs that connect to third-party APIs. Enfonica carries the voice traffic for some of Australia's largest call centres, and our network switches millions of minutes of calls each month with more than 99.99% uptime.

Enfonica partners

Become a partner.

Enfonica enables service providers to expand into new markets by selling and supporting self-managed voice services. The Enfonica communications cloud gives service providers access to flexible and scalable services at wholesale cost. By partnering with Enfonica, you and your customers have direct access to the latest voice features and integrations without investing in infrastructure or relying on third-party vendors to provision services manually. Enfonica gives you and your customers the autonomy and the tools to do it yourself.

What we offer

Teams Direct Routing
Integrate voice calling into Microsoft Teams.
Cloud SIP trunks
Provision flexible SIP trunks compatible with major platforms, including 3CX, Genesys and more.
Phone numbers
Provision or port in phone numbers across all major areas of Australia, including 1300, 1800 and mobile numbers.
Intelligent call routing
Instantly mock up and deploy IVRs using an intuitive, drag-and-drop flow builder.

Key benefits

Increased revenue
Build recurring revenue by selling modern and reliable voice services.
Self-managed
Easily provision and manage services using our modern online platform.
Real-time data
Empower your technical team with real-time call data and SIP traces.
Voice APIs
Be ready for the future with access to APIs and programmable communications.

Our partners

Partnership options.

Enfonica's partner program gives service providers access to modern and reliable communications services.

Referral partner

You want to manage your customers on the Enfonica platform, but don't want to bill them or collect payments. To sign a customer up, simply complete an application form, or refer the customer to your Enfonica account manager.

Enfonica bills customers and collects payments.
Customers can contact Enfonica for support.
You are given management access to support customers.

Enfonica referral partners receive 10% ongoing commissions for the lifetime of the customer.

Wholesale partner

You want to own the entire customer relationship, from support and management to billing and payments. You can promote Enfonica's wholesale products as if they were your own.

You bill your customers at your rates and collect payments.
You provide support to customers, and Enfonica provides support to you.
You manage all services.

Enfonica wholesale partners receive discounted rates across our range of products.

Use cases

Common use cases.

With Enfonica, you can build what you want, how you want to. The Enfonica platform is commonly used for the following cloud telephony use cases.

Connect on-prem or cloud PBXs to the telephone network

Use Cloud SIP to provision new SIP trunks that are compatible with a wide variety of PBXs and cloud vendors. Purchase or port in phone numbers and route calls over the SIP trunk.

Connect Microsoft Teams to the telephone network

Use Cloud SIP to provision and verify a SIP trunk for use with Microsoft Teams Direct Routing. Provision each user with a phone number, and use Teams or Enfonica Flow to build IVRs.

Deploy cloud IVRs

Use Enfonica Flow to build IVRs with time and day routing, menus, voicemail to email or SMS, and more. Connect the IVRs to your existing phone system by routing over SIP or diverting to DIDs.

Use numbers from around the country

Provision and call from local numbers in Brisbane, Sydney, Melbourne and dozens of other areas, even if your customer is not physically located in those areas.

White label