Teams Direct Routing

Quick setup

Set up one or more Teams-enabled SIP trunks instantly in the Enfonica Console with dedicated FQDNs. Follow our documentation to complete the configuration in Microsoft 365.

Keep your current numbers

Use you current number by porting them to us. We will handle the entire porting process for you.

Scale instantly

Scale your Teams-enabled SIP trunk in seconds by using the Enfonica Console to increase or decrease the amount of simultaneous calls you require.

Use advanced routing

In addition to Teams IVR, you can use Enfonica Flow to build highly customizable IVRs and allow your staff to update them as required, without being a Global Administrator.

$10 per channel

Enfonica charges for Teams-enabled SIP trunks based on what you use: the number of simultaneous calls that you need, plus call costs.

Other vendors charge large per-user fees that might include unlimited calls. This quickly adds up, as you're essentially buying a phone plan for every user, and the vast majority of users will never make enough calls to justify paying a premium for unlimited calls.

With Enfonica, you can have 10 users to 1000 users and you will still only pay for what you use.

The Enfonica difference

Channel based pricing

Don't pay extra by paying for each user. Pool your capacity across all users and pay only for the simultaneous calls that you need.

Retain control of Microsoft Teams

You are responsible for configuring Microsoft 365 and do not need to give any access to Enfonica.

Make changes without Global Admins

Configure your IVRs in Enfonica Flow and allow staff to make adjustments on the fly, even if they aren't a Microsoft 365 Global Administrator.

Multiple number types

Use any type of phone number in Teams. Enfonica supports Australian local, mobile, 13, 1300 and 1800 numbers.

What can you use with the Enfonica platform.

Pay-as-you-go pricing

See full pricing details

Prices in Australian dollars (AUD). Prices exclude tax.
Calls to most regions are billed to the second with a minimum call cost of half a cent. For more details on Cloud Voice billing, click here.

"As a market research call centre, we need reliable and scalable telecommunications services and Enfonica has proven to be a strong partner for us. Enfonica took the time to assist us in moving from our previous provider, collaborated effectively with our other vendors and service providers, and even customised their services to better fit with our operations. Their commitment to customer support is commendable, and their promptness in procuring phone numbers from around the country has been impressive. It is such a refreshing change to deal with a nimble, knowledgeable and capable partner in telecommunications."

Michael Harding, Managing Director at Q&A Market Research Services Pty Ltd

"Enfonica’s dedicated team went above and beyond to ensure a smooth transition from our previous provider, offering an impressive level of proactive customer support that we hadn't experienced before. They took the time to provide us with custom documentation, personalised training sessions, and even worked with our other providers to help migrate our diallers. Enfonica's commitment to customer understanding and satisfaction truly sets them apart."

Michael Trigwell, Managing Director at Taverner Research Group

"In our business, the importance of reliable telecommunications cannot be understated. Enfonica has not only delivered high-quality SIP services but also proved themselves as true industry professionals. They've taken the time to share knowledge on the intricacies of Australian telecommunication networks, providing deep technical insights along with their exceptional support. They've been an invaluable resource to us."

Sam Luddon, Dialler & Reporting Analyst at The Social Research Centre

Phone calls directly in Teams.

Make and receive phone calls directly in Teams.

Teams Direct Routing

Quick setup

Keep your current numbers

Scale instantly

Use advanced routing

$10 per channel

The Enfonica difference

Channel based pricing

Retain control of Microsoft Teams

Make changes without Global Admins

Multiple number types

Empower your organisation with Teams Calling.

What can you use with the Enfonica platform.

Cloud Voice

Cloud SIP

Flow

Analytics

Pay-as-you-go pricing

Take control of your Telco.

Numbers

Cloud Voice

Cloud SIP

Cloud SMS

Flow

Analytics

SMS Marketing

Teams Direct Routing

Support

Enfonica blog

Partners

Use cases

Pricing

About

Sales

Login

Build telco in the cloud with Enfonica

Communications Cloud

Phone Numbers

Cloud Voice

Cloud SIP

Cloud SMS

Flow

Analytics

SMS Marketing

Teams Direct Routing

Phone calls directly in Teams.

Make and receive phone calls directly in Teams.

Teams Direct Routing

Quick setup

Keep your current numbers

Scale instantly

Use advanced routing

$10 per channel

The Enfonica difference

Channel based pricing

Retain control of Microsoft Teams

Make changes without Global Admins

Multiple number types

Empower your organisation with Teams Calling.

What can you use with the Enfonica platform.

Cloud Voice

Cloud SIP

Flow

Analytics

Pay-as-you-go pricing

Take control of your Telco.

Numbers

Cloud Voice

Cloud SIP

Cloud SMS

Flow

Analytics

SMS Marketing

Teams Direct Routing

Support

Enfonica blog

Partners

Use cases

Pricing

About

Sales

Login