Market research organizations that conduct large volumes of telephone surveys using Computer-Assisted Telephone Interviewing (CATI) platforms face a growing challenge: making sure their outbound calls reach respondents. As mobile networks…
Call Blocking in Australia
In Australia, spam call detection has become more aggressive than ever, impacting legitimate outbound call centers and businesses. If your business relies on connecting with customers by phone, this growing…
Included Call Plans: Bundle Outgoing Calls and Save
Managing your phone lines doesn’t have to be complicated… or expensive. Enfonica’s Cloud SIP offers a modern and flexible way to connect your phone system or cloud platform to the…
Simplify Phone Number Porting with Enfonica’s Port-In Tool
Porting phone numbers between providers can often be a complex and time-consuming process. However, with Enfonica’s port-in tool, managing phone number transfers has never been easier. Whether you’re migrating 1300,…
A Phone Number for Every Occasion
Acquiring new phone numbers for your business shouldn’t be difficult. Whether you’re looking for a number to establish a strong local presence, or enhance your customer service with a toll-free…
Preconfiguring Phone Numbers Before They Port
Porting phone numbers should be seamless to keep your business operations running smoothly. Enfonica’s innovative tools help you preconfigure and test numbers ahead of time, ensuring a stress-free and disruption-free…
Reduce costs and optimize your 1300 by routing calls over SIP
Say goodbye to DIDs and say hello to SIP. If you’ve managed 13, 1300 or 1800 numbers before, you might know that they are generally diverted behind-the-scenes to a DID…
5 Tips to Increase Answer Rate in your Outbound Call Center
Consumers have declining trust in unknown calls, resulting in outbound call centers that are unable to contact hot prospects. Luckily, there are a variety of techniques that can increase the probability that calls are answered.
How to Activate a Phone Number in Minutes
We know your time is valuable, which is why Enfonica has built an intelligent software layer that allows businesses to provision voice and SMS-enabled phone numbers in minutes. Whether it…
Enfonica vs. Telstra: A Price Comparison
Choosing the right telco for your business is the first step in improving your communication channels. To help your business make a more informed decision, we’ll be publishing comparisons between…
