Microsoft Teams has become a powerhouse for collaboration, enabling seamless chat, meetings, and document sharing. But did you know Teams can also replace your traditional phone system? With Teams Direct…
Imagine It, Then Build It With Programmable Voice
In today’s fast-paced digital world, the demand for seamless communication has never been greater. Telecommunications, an industry long known for its complexity, is undergoing a transformation driven by cloud technology…
Preconfiguring Phone Numbers Before They Port
Porting phone numbers should be seamless to keep your business operations running smoothly. Enfonica’s innovative tools help you preconfigure and test numbers ahead of time, ensuring a stress-free and disruption-free…
How to Test SIP Connectivity Using sipsak
In this guide, we’ll walk through how to use sipsak to verify bidirectional UDP connectivity.
Supercharge your Forsta Platform with Enfonica’s Email to SMS
Connecting with participants is crucial for market research companies. Whether you’re chasing high response rates or accurate, timely insights, Enfonica’s Email to SMS solution, helps you achieve just that. With…
Configuring voicemail failover for a SIP trunk
Implementing a failover plan doesn’t need to be complex. By configuring automatic failover policies on Enfonica SIP trunks, you can enjoy peace of mind knowing your calls will always be…
Build an IVR
An IVR is an automated phone menu where callers can navigate with key presses (eg. 1 for sales, 2 for support). You can create great call experiences for your customers…
Viewing a SIP Trace
SIP traces provide key information to troubleshoot SIP trunks, endpoints and other trunk-related issues. Viewing a SIP trace should be the first thing you do if a call isn’t connecting…
Enfonica & SMS Marketing
If you’re like most people, you probably use your phone for just about everything. You use it to stay connected with your friends and family, to get directions when you’re…
Routing Customer Calls Using Postcodes
Today we’re excited to announce that the Route by Postcode feature of Enfonica Flow is out of beta! If you operate a business with multiple locations and have a centralized…
