Managing calls for businesses with multiple locations, especially through centralized 1300 numbers, has always been a balancing act. Customers expect to connect quickly to their nearest location, but traditional call…
3CX, Powered By Enfonica
Great communication tools keep businesses, teams, and customers connected. The 3CX Phone System, powered by Enfonica, is revolutionizing how companies manage their communications by replacing traditional phone systems with a…
Teams Direct Routing: Phone calls directly in Teams
Microsoft Teams has become a powerhouse for collaboration, enabling seamless chat, meetings, and document sharing. But did you know Teams can also replace your traditional phone system? With Teams Direct…
Imagine It, Then Build It With Programmable Voice
In today’s fast-paced digital world, the demand for seamless communication has never been greater. Telecommunications, an industry long known for its complexity, is undergoing a transformation driven by cloud technology…
Preconfiguring Phone Numbers Before They Port
Porting phone numbers should be seamless to keep your business operations running smoothly. Enfonica’s innovative tools help you preconfigure and test numbers ahead of time, ensuring a stress-free and disruption-free…
Supercharge your Forsta Platform with Enfonica’s Email to SMS
Connecting with participants is crucial for market research companies. Whether you’re chasing high response rates or accurate, timely insights, Enfonica’s Email to SMS solution, helps you achieve just that. With…
Configuring voicemail failover for a SIP trunk
Implementing a failover plan doesn’t need to be complex. By configuring automatic failover policies on Enfonica SIP trunks, you can enjoy peace of mind knowing your calls will always be…
Build an IVR
An IVR is an automated phone menu where callers can navigate with key presses (eg. 1 for sales, 2 for support). You can create great call experiences for your customers…
Viewing a SIP Trace
SIP traces provide key information to troubleshoot SIP trunks, endpoints and other trunk-related issues. Viewing a SIP trace should be the first thing you do if a call isn’t connecting…
Reduce costs and optimize your 1300 by routing calls over SIP
Say goodbye to DIDs and say hello to SIP. If you’ve managed 13, 1300 or 1800 numbers before, you might know that they are generally diverted behind-the-scenes to a DID…
