If your business advertises a 1300 or 1800 number and plans to take some time off over Christmas, customers can be frustrated when they call and don’t get through. With…
A Seamless Migration for Motion Australia
When Motion Australia needed a reliable partner to support their 1800 HOSE VAN service, they turned to Enfonica for a modern, flexible telecommunications solution. Their team required postcode-based call routing,…
1300 or 1800 Numbers: What’s the Difference?
When advertising a phone number for your business, two popular options in Australia are 1300 and 1800 numbers. Both are inbound, non-geographic numbers that help establish a professional presence. While…
Personalise Your Telco Media with Enfonica Flow
A strong brand isn’t just about logos and colors. It’s about how your business feels, sounds, and connects with customers. Every touchpoint shapes how your brand is perceived, including your…
Build Amazing Call Experiences with Enfonica Flow
Managing your business’s phone system shouldn’t be complicated. With Enfonica’s Flow builder, you have full control over how your customers connect with your business, without needing a background in telecom…
Build an IVR
An IVR is an automated phone menu where callers can navigate with key presses (eg. 1 for sales, 2 for support). You can create great call experiences for your customers…
