Cloud SIP

Connect and secure your calls with confidence

Scalable SIP trunking with flexible pay-as-you-go pricing. Connect your infrastructure in minutes.

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Product summary

Scalable and reliable
SIP trunking

High-availability meets scalability. Trust our distributed SIP architecture with your critical communications, and we will scale with you.

Peered with major carriers. Connect with Enfonica and you are connecting with major carriers around Australia and New Zealand with best-in-class call quality (more regions coming soon).

Cost efficient in any use case. Only pay for what you use, with no setup or channel fees. When you’re ready to send volume, speak with us for great committed use discounts.

Key Features

Enhanced SIP trunking

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Instant setup

Set up one or more SIP trunks instantly in the Enfonica Console with dedicated FQDNs.

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Flexible authentication

Access your SIP trunks using IP access control lists and/or digest authentication, and make instant changes yourself.

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Diagnostics

Get access to information to make testing and diagnostics easier, including visual SIP dialogs and PCAP downloads.

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Call recording

Record and transcribe incoming and outgoing phone calls through your SIP trunk.

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Programmable

Intercept calls through your SIP trunk to augment your current capabilities. Override CLI, block calls, play notices and more.

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Optimize your 1300

Reduce costs and optimize your 1300/1800 by routing calls over SIP with no DID in the middle.

Quality

Best-in-class call quality

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Goodbye to jitter

Experience calls that are routed over Google’s low latency, highly reliable global network and handled with care by our over-provisioned, auto-scaling backends.

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Low latency

Never talk over each other again. Each leg of every call is routed on-net as much as possible and we don’t introduce any additional buffering.

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Fast call setup

A lot happens to set up a call. We make sure it happens fast by ensuring that our telco stack is optimized and that our carrier routes are high quality.

Use Cases

Unlock the full power of communication.

Clean caller ID

Insurance

Increase answer rates by monitoring your CLIs and only using phone numbers that are free from spam flags.

Failover to Cloud SIP

Insurance

Even if you’re still under contract with your current provider, you can use Cloud SIP as a backup or overflow solution when your primary provider can’t keep up.

Connect to the PSTN

Insurance

Connect your contact center to the PSTN for high-volume incoming and outgoing calls.

Message-based onboarding

Finance

Get customers onboarded faster by using SMS to get them to enter their details.

Maximum performance

Finance

Ensure your call centre is performing at its best using the analytics data through the Enfonica Console.

Improve your customer experience

Finance

Automate incoming call to connect your customers to the information they’re looking for rather than having to wait for an agent.

Give patients piece of mind with an FAQ chatbot

Healthcare

Build a SMS based chatbot to answer questions, give patients peace of mind and reduce the load of your front line workers.

Verify patient identity with 2FA

Healthcare

Securely verify patient identity using SMS codes.

Appointment management

Healthcare

Missed appointments are a thing of the past. Allow your patients to confirm appointments via SMS.

See full pricing details

Prices in Australian dollars (AUD). Prices exclude tax.
Calls to most regions are billed to the second with a minimum call cost of half a cent. For more details on Cloud Voice billing,
click here.

"Patients and health care professionals around Australia rely on WeKo for timely notifications about upcoming appointments and e-Health questionnaires. By switching over to Enfonica, we have improved the delivery of our SMS to patients and reduced our costs by 30%."

"Enfonica is a simple and cost efficient way to allow my customers to send SMS. We ended up choosing Enfonica's Cloud SMS product because it allowed us to focus on what we do best and not on complex SMS infrastructure."