If your business advertises a 1300 or 1800 number and plans to take some time off over Christmas, customers can be frustrated when they call and don’t get through. With…
A Seamless Migration for Motion Australia
When Motion Australia needed a reliable partner to support their 1800 HOSE VAN service, they turned to Enfonica for a modern, flexible telecommunications solution. Their team required postcode-based call routing,…
How to Purchase and Manage Number Ranges
Sometimes one number isn’t enough. Whether you’re managing a growing contact center, setting up multiple services, or keeping an inventory of sequential numbers for your staff, purchasing a range of…
1300 or 1800 Numbers: What’s the Difference?
When advertising a phone number for your business, two popular options in Australia are 1300 and 1800 numbers. Both are inbound, non-geographic numbers that help establish a professional presence. While…
Optimizing Outbound CATI Calling
Market research organizations that conduct large volumes of telephone surveys using Computer-Assisted Telephone Interviewing (CATI) platforms face a growing challenge: making sure their outbound calls reach respondents. As mobile networks…
Call Blocking in Australia
In Australia, spam call detection has become more aggressive than ever, impacting legitimate outbound call centers and businesses. If your business relies on connecting with customers by phone, this growing…
Included Call Plans: Bundle Outgoing Calls and Save
Managing your phone lines doesn’t have to be complicated… or expensive. Enfonica’s Cloud SIP offers a modern and flexible way to connect your phone system or cloud platform to the…
Simplify Phone Number Porting with Enfonica’s Port-In Tool
Porting phone numbers between providers can often be a complex and time-consuming process. However, with Enfonica’s port-in tool, managing phone number transfers has never been easier. Whether you’re migrating 1300,…
A Phone Number for Every Occasion
Acquiring new phone numbers for your business shouldn’t be difficult. Whether you’re looking for a number to establish a strong local presence, or enhance your customer service with a toll-free…
Preconfiguring Phone Numbers Before They Port
Porting phone numbers should be seamless to keep your business operations running smoothly. Enfonica’s innovative tools help you preconfigure and test numbers ahead of time, ensuring a stress-free and disruption-free…
