If you’re like most people, you probably use your phone for just about everything. You use it to stay connected with your friends and family, to get directions when you’re…
Routing Customer Calls Using Postcodes
Today we’re excited to announce that the Route by Postcode feature of Enfonica Flow is out of beta! If you operate a business with multiple locations and have a centralized…
Enfonica Launches Global Outbound Voice
Making international calls is a standard feature of most telephony services, but not all international calls are the same. Routes to international destinations are often prioritized by cost, where call…
5 Tips to Increase Answer Rate in your Outbound Call Center
Consumers have declining trust in unknown calls, resulting in outbound call centers that are unable to contact hot prospects. Luckily, there are a variety of techniques that can increase the probability that calls are answered.
Introducing Enfonica
At Enfonica, we sincerely believe that good communication can make the world a better place. This is the driving force behind our core goal – to make every customer interaction…