Market research organizations that conduct large volumes of telephone surveys using Computer-Assisted Telephone Interviewing (CATI) platforms face a growing challenge: making sure their outbound calls reach respondents. As mobile networks…
Included Call Plans: Bundle Outgoing Calls and Save
Managing your phone lines doesn’t have to be complicated… or expensive. Enfonica’s Cloud SIP offers a modern and flexible way to connect your phone system or cloud platform to the…
Enfonica’s Cloud SIP for Contact Centers
Call centers operate in a demanding environment where efficiency, reliability, and call quality directly impact customer satisfaction. High call volumes and the need for seamless integrations put immense pressure on…
Teams Direct Routing: Phone calls directly in Teams
Microsoft Teams has become a powerhouse for collaboration, enabling seamless chat, meetings, and document sharing. But did you know Teams can also replace your traditional phone system? With Teams Direct…
How to Test SIP Connectivity Using sipsak
In this guide, we’ll walk through how to use sipsak to verify bidirectional UDP connectivity.
Viewing a SIP Trace
SIP traces provide key information to troubleshoot SIP trunks, endpoints and other trunk-related issues. Viewing a SIP trace should be the first thing you do if a call isn’t connecting…
