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9 Posts

Trusted Communications

  • Posted in
    • Call Center
    • Market Research

Smarter Communications for Market Research

  • Posted byby Braydon Gould
  • May 30, 2025
  • 2 minute read

At Enfonica, we know great research relies on great communication. That’s why our advanced voice and SMS services help market research companies connect with participants, gather feedback, and manage surveys…

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  • Posted in
    • Call Center
    • Customer Experience

Implementing a Business Continuity Plan for your Call Center

  • Posted byby Braydon Gould
  • March 6, 2025
  • 2 minute read

From platform outages to natural disasters, unexpected events can quickly disrupt your call center’s operations. When your business depends on being available to customers, even a short period of downtime…

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  • Posted in
    • Enfonica
    • Trusted Communications

Telco in the Cloud: Take Control of Your Calls

  • Posted byby Braydon Gould
  • February 21, 2025
  • 2 minute read

Say goodbye to old-school phone connections and say hello to your new cloud telco. Enfonica makes telco more like SaaS and less like what you’re used to. Traditional telco infrastructure…

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  • Posted in
    • Enfonica
    • SMS

Create and Send SMS Marketing Campaigns

  • Posted byby Braydon Gould
  • February 21, 2025
  • 2 minute read

For small and medium-sized businesses, SMS marketing is one of the most effective ways to reach your customers. Whether you’re promoting a sale, sending event reminders, or gathering feedback, SMS…

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  • Posted in
    • Enfonica
    • Trusted Communications

See What You Can Build with Enfonica

  • Posted byby Braydon Gould
  • February 20, 2025
  • 2 minute read

If you’re evaluating a new telecommunications provider, you need one that’s flexible, powerful, and built for the modern enterprise. Enfonica offers a cloud-native platform that enables businesses to craft seamless…

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  • Posted in
    • Managed Service Provider
    • Partner Program

Expand Your Offerings with Enfonica’s Partner Program

  • Posted byby Braydon Gould
  • January 20, 2025
  • 2 minute read

In today’s fast-moving business world, the demand for flexible and reliable communication solutions continues to grow. Yet, many Managed Service Providers (MSPs) and IT companies are missing a key opportunity:…

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  • Posted in
    • Call Center
    • Market Research

Supercharge your Forsta Platform with Enfonica’s Email to SMS

  • Posted byby Braydon Gould
  • October 21, 2024
  • 2 minute read

Connecting with participants is crucial for market research companies. Whether you’re chasing high response rates or accurate, timely insights, Enfonica’s Email to SMS solution, helps you achieve just that. With…

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  • Posted in
    • Enfonica
    • Legacy Telcos

Has Your Business Outgrown Your Legacy Telco?

  • Posted byby Braydon Gould
  • February 2, 2022
  • 2 minute read

Telecommunications is constantly evolving, with new technologies making businesses question the way they communicate. Advancements in cloud computing have pushed many to transform their business model, so the question is:…

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  • Posted in
    • Call Center
    • Phone Numbers

5 Tips to Increase Answer Rate in your Outbound Call Center

  • Posted byby Shane Mitchell
  • June 24, 2021
  • 3 minute read

Consumers have declining trust in unknown calls, resulting in outbound call centers that are unable to contact hot prospects. Luckily, there are a variety of techniques that can increase the probability that calls are answered.

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